This document is an electronic record in terms of the amended Information Technology Act, 2000 and rules and regulation made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the Terms for access or usage of Just Dial’s service via Just Dial Portal. This document meets the stipulations and conditions mentioned in Section 65B (2) of the Indian Evidence Act, 1872.
YOUR ACCEPTANCE OF THIS AGREEMENT:北京28 This is an agreement between you ("you" or "your") and Just Dial Limited, a company incorporated under the Companies Act 1956 with its registered office at Building M, 501-B, Palm Court Complex, Besides Goregaon Sports Club, New Link Road, Malad (W), Mumbai 400 064 ("Just Dial" "we," or "our") that governs your use of the search services offered by Just Dial through its website sennevent.com ("Website"), telephone search, SMS, WAP or any other medium using which Just Dial may provide the search services (collectively "Platforms" ). When you access or use any of the Platforms you agree to be bound by these Terms and Conditions ("Terms").
CHANGES: We may periodically change the Terms and the Site without notice, and you are responsible for checking these Terms periodically for revisions. All amended Terms become effective upon our posting to the Site, and any use of the site after such revisions have been posted signifies your consent to the changes.
HOW YOU MAY USE OUR MATERIALS:北京28 We use a diverse range of information, text, photographs, designs, graphics, images, sound and video recordings, animation, content, advertisement and other materials and effects (collectively "Materials") for the search services on the Platforms. We provide the Material through the Platforms FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY.
While every attempt has been made to ascertain the authenticity of the Platforms content, Just Dial is not liable for any kind of damages, losses or action arising directly or indirectly, due to access and/or use of the content in the Platforms including but not limited to decisions based on the content in the Platforms which results in any loss of data, revenue, profits, property, infection by viruses etc.
Accordingly, you may view, use, copy, and distribute the Materials found on the Platforms for internal, non-commercial, informational purposes only. You are prohibited from data mining, scraping, crawling, or using any process or processes that send automated queries to Just Dial.. You may not use the Platforms or any of them to compile a collection of listings, including a competing listing product or service. You may not use the Platforms or any Materials for any unsolicited commercial e-mail. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the Materials or the products, services, processes or technology described therein. All such rights are retained by Just Dial, its subsidiaries, parent companies, and/or any third party owner of such rights.
HOW YOU MAY USE OUR MARKS: The Just Dial company names and logos and all related products and service names, design marks and slogans are trademarks and service marks owned by and used under license from Just Dial or it's wholly owned subsidiaries. All other trademarks and service marks herein are the property of their respective owners. All copies that you make of the Materials on any of the Platforms must bear any copyright, trademark or other proprietary notice located on the respective Platforms that pertains to the material being copied. You are not authorized to use any Just Dial name or mark in any advertising, publicity or in any other commercial manner without the prior written consent of Just Dial. Requests for authorization should be made to
REVIEWS, RATINGS & COMMENTS BY USERS:
Since, Just Dial provides information directory services through various mediums (SMS, WAP, E-Mail, Website, APP and voice or phone), your ("Users") use any of the aforementioned medium to post Reviews, Ratings and Comments about the Just Dial services and also about the Advertiser's listed at Just Dial is subject to additional terms and conditions as mentioned herein.
You are solely responsible for the content of any transmissions you make to the Site or any transmissions you make to any mediums offered by Just Dial and any materials you add to the Site or add to any mediums offered by Just Dial, including but not limited to transmissions like your Reviews, Ratings & Comments posted by you(the "Communications"). Just Dial does not endorse or accept any of your Communication as representative of their (Just Dial) views. By transmitting any public Communication to the Site, you grant Just Dial an irrevocable, non-exclusive, worldwide, perpetual, unrestricted, royalty-free license (with the right to sublicense) to use, reproduce, distribute, publicly display, publicly perform, adapt, modify, edit, create derivative works from, incorporate into one or more compilations and reproduce and distribute such compilations, and otherwise exploit such Communications, in all Platforms now known or later developed.
You confirm and warrant that you have the right to grant these rights to Just Dial . You hereby waive and grant to Just Dial all rights including intellectual property rights and also "moral rights" in your Communications, posted at Just Dial through any of mediums of Just Dial. Just Dial is free to use all your Communications as per its requirements from time to time. You represent and warrant that you own or otherwise control all of the rights to the content that you post as Review, Rating or Comments; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person or entity. For removal of doubts it is clarified that, the reference to Communications would also mean to include the reviews, ratings and comments posted by your Friend's tagged by you. Also Just Dial reserves the right to mask or unmask your identity in respect of your Reviews, Ratings & Comments posted by you.
Just Dial has the right, but not the obligation to monitor and edit or remove any content posted by you as Review, Rating or Comments. Just Dial cannot review all Communications made on and through any of the mediums of Just Dial. However, Just Dial reserves the right, but has no obligation, to monitor and edit, modify or delete any Communications (or portions thereof) which Just Dial in its sole discretion deems inappropriate, offensive or contrary to any Just Dial policy, or that violate this terms:
北京28Just Dial reserves the right not to upload or distribute to, or otherwise publish through the Site or Forums any Communication which
北京28It is also clarified that, if there are any issues or claims due to your posts by way of Reviews, Ratings and Comments, then Just Dial reserves right to take appropriate legal action against you. Further, you shall indemnify and protect Just Dial against such claims or damages or any issues, due to your posting of such Reviews, Ratings and Comments Just Dial takes no responsibility and assumes no liability for any content posted by you or any third party on Just Dial site or on any mediums of Just Dial.
北京28You further acknowledge that conduct prohibited in connection with your use of the Forums includes, but is not limited to, breaching or attempting to breach the security of the Site or any of the mediums of Just Dial.
Just Dial communicates information provided and created by advertisers, content partners, software developers, publishers, marketing agents, employees, users, resellers and other third parties. While every attempt has been made to ascertain the authenticity of the content on the Platforms Just Dial has no control over content, the accuracy of such content, integrity or quality of such content and the information on our pages, and material on the Platforms may include technical inaccuracies or typographical errors, and we make no guarantees, nor can we be responsible for any such information, including its authenticity, currency, content, quality, copyright compliance or legality, or any other intellectual property rights compliance, or any resulting loss or damage. Further, we are not liable for any kind of damages, losses or action arising directly or indirectly due to any content, including any errors or omissions in any content, access and/or use of the content on the Platforms or any of them including but not limited to content based decisions resulting in loss of data, revenue, profits, property, infection by viruses etc.
北京28All of the data on products and promotions including but not limited to, the prices and the availability of any product or service or any feature thereof, is subject to change without notice by the party providing the product or promotion. You should use discretion while using the Platforms .
北京28Just Dial reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the Platforms. Where appropriate, we will endeavor to update information listed on the Website on a timely basis, but shall not be liable for any inaccuracies.
北京28All rights, title and interest including trademarks and copyrights in respect of the domain name and Platforms content hosted on the Platforms are reserved with Just Dial. Users are permitted to read, print or download text, data and/or graphics from the Website or any other Platforms for their personal use only. Unauthorized access, reproduction, redistribution, transmission and/or dealing with any information contained in the Platforms in any other manner, either in whole or in part, are strictly prohibited, failing which strict legal action will be initiated against such users.
Links to external Internet sites may be provided within the content on Website or other Platforms as a convenience to users. The listing of an external site does not imply endorsement of the site by Just Dial or its affiliates. Just Dial does not make any representations regarding the availability and performance of its Platforms or any of the external websites to which we provide links. When you click on advertiser banners, sponsor links, or other external links from the Website or other Platforms, your browser automatically may direct you to a new browser window that is not hosted or controlled by Just Dial.
Just Dial and its affiliates are not responsible for the content, functionality, authenticity or technological safety of these external sites. We reserve the right to disable links to or from third-party sites to any of our Platforms, although we are under no obligation to do so. This right to disable links includes links to or from advertisers, sponsors, and content partners that may use our Marks as part of a co-branding relationship.
Some external links may produce information that some people find objectionable, inappropriate, or offensive. We are not responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in any externally linked websites. We do not fully screen or investigate business listing websites before or after including them in directory listings that become part of the Materials on our Platforms, and we make no representation and assume no responsibility concerning the content that third parties submit to become listed in any of these directories.
All those sections in the Platforms that invite reader participation will contain views, opinion, suggestion, comments and other information provided by the general public, and Just Dial will at no point of time be responsible for the accuracy or correctness of such information. Just Dial reserves the absolute right to accept/reject information from readers and/or advertisements from advertisers and impose/relax Platforms access rules and regulations for any user(s).
Just Dial also reserves the right to impose/change the access regulations of the Platforms , whether in terms of access fee, timings, equipment, access restrictions or otherwise, which shall be posted from time to time under these terms and conditions. It is the responsibility of users to refer to these terms and conditions each time they use the Platforms.
北京28While every attempt has been made to ascertain the authenticity of the content in the Platforms, Just Dial is not liable for any kind of damages, losses or action arising directly or indirectly, due to access and/or use of the content in the Platforms including but not limited to any decisions based on content in the Platforms resulting in loss of data, revenue, profits, property, infection by viruses etc.
北京28Please remember that any provider of goods or services is entitled to register with Just Dial. Just Dial does not examine whether the advertisers are good, reputable or quality sellers of goods / service providers. You must satisfy yourself about all relevant aspects prior to availing of the terms of service. Just Dial has also not negotiated or discussed any terms of engagement with any of the advertisers. The same should be done by you. Purchasing of goods or availing of services from advertisers shall be at your own risk.
We do not investigate, represent or endorse the accuracy, legality, legitimacy, validity or reliability of any products, services, deals, coupons or other promotions or materials, including advice, ratings, and recommendations contained on, distributed through, or linked, downloaded or accessed from the Platforms.
References that we make to any names, marks, products or services of third parties or hypertext links to third party sites or information do not constitute or imply our endorsement, sponsorship or recommendation of the third party, of the quality of any product or service, advice, information or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Platforms.
北京28Any use of the Platforms, reliance upon any Materials, and any use of the Internet generally shall be at your sole risk. Just Dial disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in the search results in the Platforms.
THE MATERIAL AND THE PLATFORMS USED TO PROVIDE THE MATERIAL (INCLUDING THE WEBSITE ) ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. JUST DIAL DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER LAW, ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY AND PERFORMANCE OF THE PLATFORMS AND MATERIALS. JUST DIAL DOES NOT WARRANT THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
JUST DIAL DISCLAIMS ANY AND ALL WARRANTIES TO THE FULLEST EXTENT OF THE LAW, INCLUDING ANY WARRANTIES FOR ANY INFORMATION, GOODS, OR SERVICES, OBTAINED THROUGH, ADVERTISED OR RECEIVED THROUGH ANY LINKS PROVIDED BY OR THROUGH THE PLATFORMS SOME COUNTRIES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM COUNTRY TO COUNTRY AND JURISDICTION TO JURISDICTION.
DISCLAIMER for "Just Dial/JD Verified stamp, JD Trusted Stamp", "Just Dial GUARANTEE" and "Just Dial’s Right"
北京28"Just Dial/JD verified" means, the information related to name, address, contact details of the business establishments have been verified as existing at the time of registering any advertiser with Just Dial. This verification is solely based on the documents as supplied by an advertiser/s or as per the details contained in Customer E-Registration Form.
北京28"JD Trusted Stamp" indicates that the identity & information of the vendors/services, viz., name, address, contact details, business name has been verified on best effort basis, as existing, based on the documents/information furnished by the vendors/service providers. “JD Trusted Stamp” are also allocated to the vendor’s/service providers considering user’s reviews/ratings or any other criteria.
Just Dial strongly recommends to its users/callers to verify all relevant details of vendors/services prior to availing any products/services from them. Just Dial does not implicitly or explicitly endorse any product/s or services provided by the vendors/service providers.
The "Just Dial Guarantee" and "Just Dial’s Right" is a limited assurance offered by Just Dial that the name and contact information of the advertiser and the category in which the advertiser is listed by Just Dial, have been verified as existing and correct at the time of the advertiser's application to register with Just Dial. Just Dial makes no representations or warranties, whether express or implied, including but not limited to warranties of the continued existence and/or operations of the advertiser, or the quality, quantity, merchantability or fitness for use of the goods or services offered by the advertiser.
Users using any of Just Dial service across the following mediums ie. through internet ie sennevent.com Website, Wapsite, SMS, phone or any other medium are bound by this additional disclaimer wherein they are cautioned to make proper enquiry before they (Users) rely, act upon or enter into any transaction (any kind or any sort of transaction including but not limited to monetary transaction ) with the Advertiser listed with Just Dial.
All the Users are cautioned that all and any information of whatsoever nature provided or received from the Advertiser/s is taken in good faith, without least suspecting the bonafides of the Advertiser/s and Just Dial does not confirm, does not acknowledge, or subscribe to the claims and representation made by the Advertiser/s listed with Just Dial .Further, Just Dial is not at all responsible for any act of Advertiser/s listed at Just Dial.
LIMITATION OF LIABILITY:
IN NO EVENT SHALL JUST DIAL BE LIABLE TO ANY USER ON ACCOUNT OF SUCH USER'S USE, MISUSE OR RELIANCE ON THE PLATFORMS FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, SPECIAL, PUNITIVE, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE, OR DATA WHETHER BROUGHT IN WARRANTY, CONTRACT, INTELLECTUAL PROPERTY INFRINGEMENT, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY, EVEN IF JUST DIAL ARE AWARE OF OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, ARISING OUT OF OR CONNECTED WITH THE USE (OR INABILITY TO USE) OR PERFORMANCE OF THE PLATFORMS, THE MATERIALS OR THE INTERNET GENERALLY, OR THE USE (OR INABILITY TO USE), RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM ANY PLATFORMS. JUST DIAL DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE PLATFORMS OR OTHER MATERIAL ACCESSIBLE FROM THE PLATFORMS.
THE USER OF THE PLATFORMS ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS PLATFORMS AND THE INTERNET GENERALLY. THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO ALL USERS; IN SUCH COUNTRIES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
THIRD PARTY SITES:
MONITORING OF MATERIALS TRANSMITTED BY YOU: Changes may be periodically incorporated into the Platforms. Just Dial may make improvements and/or changes in the products, services and/or programs described in these Platforms and the Materials at any time without notice. We are under no obligation to monitor the material residing on or transmitted to the Platforms . However, anyone using the Platforms agrees that Just Dial may monitor the Platforms contents periodically to (1) comply with any necessary laws, regulations or other governmental requests; (2) to operate the Platforms properly or to protect itself and its users. Just Dial reserves the right to modify, reject or eliminate any material residing on or transmitted to its Platforms that it, in its sole discretion, believes is unacceptable or in violation of the law or these Terms and Conditions. DELETIONS FROM SERVICE: Just Dial will delete any materials at the request of the user who submitted the materials or at the request of an advertiser who has decided to "opt-out" of the addition of materials to its advertising, including, but not limited to ratings and reviews provided by third parties. Just Dial reserves the right to delete (or to refuse to post to public forums) any materials it deems detrimental to the system or is, or in the opinion of Just Dial, may be, defamatory, infringing or violate of applicable law. Just Dial reserves the right to exclude Material from the Platforms. Materials submitted to Just Dial for publication on the Platforms may be edited for length, clarity and/or consistency with Just Dial's editorial standards.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, or your violation of the rights of a third party, including the infringement by you of any intellectual property or other right of any person or entity. These obligations will survive any termination of the Terms.
These Terms will be governed by and construed in accordance with the Indian laws, without giving effect to its conflict of laws provisions or your actual state or country of residence, and you agree to submit to personal jurisdiction in India. You agree to exclude, in its entirety, the application to these Terms of the United Nations Convention on Contracts for the International Sale of Goods. You are responsible for compliance with applicable laws. If for any reason a court of competent jurisdiction finds any provision or portion of the Terms to be unenforceable, the remainder of the Terms will continue in full force and effect. These Terms constitute the entire agreement between us and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter of these Terms. Any waiver of any provision of the Terms will be effective only if in writing and signed by you and Just Dial. Just Dial reserves the right to investigate complaints or reported violations of these Terms and to take any action we deem necessary and appropriate. Such action may include reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties. In addition, we may take action to disclose any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information. Just Dial reserves the right to seek all remedies available at law and in equity for violations of these Terms.
Notices. All of our notices, demands and other communications must be in writing and will be deemed to have been given (a) if mailed by certified mail, postage prepaid, (b) if delivered by overnight courier, (c) if sent by facsimile transmission and such transmission is confirmed as received, or (d) if sent by electronic mail, and such message is confirmed as received, in each case to the address, fax number or e-mail address specified on the Order for the recipient of such notice. All of your notices, demands and other communications must be in writing and will be deemed to have been given (a) if mailed by certified mail, postage prepaid or if delivered by overnight courier, to our address: Just Dial Limited, Building M, 501-B, Palm Court Complex, Besides Goregaon Sports Club, New Link Road, Malad(w), Mumbai 400 064.
Force Majeure. In no event shall we or any Distribution Site have liability or be deemed to be in breach hereof for any failure or delay of performance resulting from any governmental action, fire, flood, insurrection, earthquake, power failure, network failure, riot, explosion, embargo, strikes (whether legal or illegal), terrorist act, labor or material shortage, transportation interruption of any kind or work slowdown or any other condition not reasonably within our control. Your payment obligations shall continue during any event of force majeure. Indemnification. You agree to indemnify us and the Distribution Sites and hold us and the Distribution Site harmless from and with respect to any claims, actions, liabilities, losses, expenses, damages and costs (including, without limitation, actual attorneys' fees) that may at any time be incurred by us or them arising out of or in connection with these Terms or any Advertising Products or services you request, including, without limitation, any claims, suits or proceedings for defamation or libel, violation of right of privacy or publicity, criminal investigations, infringement of intellectual property, false or deceptive advertising or sales practices and any virus, contaminating or destructive features. Telephone Conversations. All telephone conversations between you and us about your advertising may be recorded and you hereby consent to such monitoring and recordation. Arbitration: Any disputes and differences whatsoever arising in connection with these Terms shall be settled by Arbitration in accordance with the Arbitration and Conciliation Act, 1996. a) All proceedings shall be conducted in English language. b) Unless the Parties agree on a sole arbitrator there shall be three Arbitrators, one to be selected by each of the parties, and the third to be selected by the two Arbitrators appointed by the parties. c) The venue of Arbitration shall be in Mumbai, India.
Entire Agreement. These Terms constitutes the entire agreement between you and us with respect to the subject matter of these Terms and supersedes all prior written and all prior or contemporaneous oral communications regarding such subject matter. Accordingly, you should not rely on any representations or warranties that are not expressly set forth in these Terms. If any provision or provisions of these Terms shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Except as provided in Section 1, these Terms may not be modified except by writing signed by you and us; provided, however, we may change these Terms from time to time, and such revised terms and conditions shall be effective with respect to any Advertising Products ordered after written notice of such revised terms to you or, if earlier, posting of such revised terms and conditions on our Website.
In relation to any complaints or concerns, you can email to us at ""北京28 or call on our hotline No. 8888888888.
JD PAY TERMS OF SERVICE北京28 are a legally binding agreement between Merchant (hereinafter referred to as “You”), and Just Dial Limited (hereinafter referred to as "Just Dial"), and apply to your use of JD PAY Services. Just Dial offers a payment service solution that allows users to make a payment for goods or services.
北京28 It is important that you read and understand these Terms as they govern your use of the JD PAY Services. These Terms contain a binding arbitration provision, which affects your legal rights and may be enforced by the parties. By accessing or using the JD PAY Services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the JD PAY Services.
We may amend these Terms at any time by posting a revised version on sennevent.com or any other website we maintain for purposes of providing the JD PAY Services. Amended Terms are effective at the time we post them and your continued use of the JD PAY Services constitutes your acceptance of any amended Terms. We may notify you regarding upcoming Terms changes by us.
北京28 By clicking on the “I AGREE” button or a similar affirmation, or by acknowledging acceptance of the Agreement by any other method allowed by Just Dial, or by using or accessing the JD PAY Services through any means permissible including, without limitation via a computer or a mobile application, you acknowledge and agree that: (i) you have reviewed and understands the Agreement; (ii) you agree to be legally bound by the terms and conditions of the Agreement; and (iii) your use of the JD PAY Services will be governed by this Agreement. If you do not agree or are not willing to be bound by the terms and conditions of this Agreement, you should not click on the “I AGREE” button and should not seek to obtain or use the JD PAY Services.
3. SCOPE OF SERVICES:
4. ELIGIBILITY :
While using JD Pay Service, you represent and confirm that:
5. OUR RELATIONSHIP WITH MERCHANT :
6. OBLIGATIONS OF JUST DIAL:
7. OBLIGATION OF THE MERCHANT
8. DORMANT ACCOUNTS
10. OBLIGATIONS TOWARDS FINANCIAL INSTITUTION PARTNERS
11. CONNECTIVITY AND INTEGRITY OF HOTLINK:
13. REPRESENTATION, COVENANTS AND WARRANTIES OF MERCHANT:
15. PAYMENT & SETTLEMENT TERMS:
18. OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS:
20. WARRANTIES AND INDEMNITIES:
21. LIMITATION OF LIABILITY:
22. DISCLAIMER :
23. TERM :
24. TERMINATION :
25. GENERAL PROVISIONS :
If at any time during the term of this agreement the performance in whole or in part by any one of the parties, of any obligation under this agreement is prevented or delayed by reason of war, revolution, riot, act of public enemy, terrorism, sabotage, epidemic, quarantine restrictions, accident, fire flood, tempest, earthquake, civil commotion, governmental action or Act of God, the other party shall not be entitled to terminate this agreement neither shall any party have any claim for damages against the other in respect of such non-performance or delay in performance, provided notice of the happening of any such event/s is given by the affected party to the other within twenty one (21) days from the date of occurrence thereof.
Banned/Prohibited list of Products and Services referred to in this Agreement is as mentioned herein below:-
We may amend these Terms at any time by posting a revised version on sennevent.com or mobile site i.e., any other website we maintain for purposes of providing the JD PAY Services. Amended Terms are effective at the time we post them and your continued use of the JD PAY Services constitutes your acceptance of any amended Terms. We may notify you regarding upcoming Terms changes by us.
3. ELIGIBILITY TO USE THE JD PAY SERVICES
北京28A. While using JD Pay Services, you represent and confirm that:
4. REGISTRATION OF JD PAY- USER ACCOUNT
6. GENERAL CONDITIONS:
6.1. Use of JD Pay Services
6.2. 'One Tap' Feature:
By availing the complete 'One Tap' feature, you will be able to process your payment requests made using your debit or credit card stored with us by simply selecting the faster checkout saved card and clicking the "Make Payment" button. The One Tap feature may be divided in two parts:
8. YOUR INFORMATION
9. YOUR OBLIGATIONS
10. REFUNDS POLICY
Just Dial shall process a refund, when a valid authorization and presentment was previously processed and the Users subsequently either cancelled the transaction or returns the goods, or wishes to refund the amount in cases of services not rendered, or to rectify any transaction processing error, or services/goods is not delivered within prescribed period of your completion of the transaction, then you may inform us by sending an email to our customer services email address mentioned on the Contact Us page, containing the complete details of the said disputed transactions such as date, time, order/transaction numbers, account number etc..
北京28For processing a refund, the users shall present a refund request to Just Dial along with all the required detail to identify the previously authorized and settled transaction and Just Dial shall process the refund within 5 (Five) working days from the date the refund request is received. The refund request must describe the failed / returned / rejected / cancelled transactions or merchandise were returned, services cancelled or adjustment made.
The funds have to be credited back to the same source from where these were received, and not by cash or any other mode. In case of any users’ complaint regarding non- refund for failed transactions and/or non-credit for successful transactions shall be dealt by the Bank. Any complaint about credit not being given to Users should be dealt with conclusively and bilaterally by the remitting and beneficiary banks as per its Policy.
Note: Just Dial is not responsible for any wrong purchase or recharge for an incorrect mobile number or DTH account number or fund transfers in an incorrect bank account or any unauthorised payment by users. You are sole responsible for the accuracy, authenticity of information pertaining to the goods/services or the payment credentials while using the JD Pay Services.
11. SECURITY AND UNAUTHORISED PAYMENTS
12. OUR OBLIGATIONS
13. CONSENT TO COMMUNICATIONS AND TRANSACTIONS:
北京28By registering to use of JD Pay Services, you consent to conduct transactions and receive communications, notices and information from us electronically or otherwise, whether sent by e-mail or other means. Communications shall be deemed to have been received by you when we send the communication to the email address/mobile number that as per our records, or when we post the communication on Just Dial website. You can withdraw your consent at any time by contacting us, but we reserve the right to terminate your account upon such withdrawal. Withdrawal of your consent will not affect the legal validity and enforceability of any notice, statement or disclosure previously received. You agree to notify us promptly if your email address or other contact information changes by updating your account information or contacting us.
14. YOUR USE OF OUR INFORMATION
北京28Except for Posted Information that you submit, all of the information available on or through the Services and/or the Website, including without limitation, text, photographs, graphics and video and audio content, is owned by us and our licensors and is protected by copyright, trademark, patent and trade secret laws, other proprietary rights and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain Just Dial's proprietary information. We give you permission to use the aforementioned content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may not copy, distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit the Website in whole or in part, for any commercial gain or purpose whatsoever. Except as is expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in the Website and the Services not expressly granted by us to you are retained by Just Dial.
15. TERMINATION/SUSPENSION OF SERVICE
16. THIRD PARTY INFORMATION ON THE WEBSITE
17. ADDITIONAL T&Cs
19. LIMITATION OF LIABILITY:
20. INDEMNITY: You agree to indemnify, defend and hold Just Dial and/or related parties harmless from any and all claims, losses, damages, and liabilities, penalty, costs and expenses, including and without limitation legal fees and expenses, arising out of or related to your use or misuse of the JD PAY Services, any breach of these Terms and Conditions, or any breach of the representations, warranties, and covenants made by you.
21. COMPLIANCE WITH LAW: 北京28 Just Dial shall comply with the laws as applicable for the time being in force.
22. CONFIDENTIALITY: 北京28 You specifically agree that in order to facilitate the provision of JD PAY Services, Just Dial may be required to disclose any information or particulars pertaining to you to any authority, statutory or otherwise.
23. INTELLECTUAL PROPERTY RIGHTS: The Just Dial hereby grants you the non-exclusive, non-transferable right to use our JD Pay services in accordance with this Agreement. We, or our licensors, own all right, title and interest, including, but not limited to all copyright, trademark, patent, trade secret or other proprietary rights ("IP Rights"), in and to the website, the Usage Data or JD Pay services. You shall not reproduce, distribute, transmit, modify, create derivative works, display, perform or otherwise use the Site, the Platform or any of the IP Rights, or attempt to reverse engineer, decompile, disassemble, or derive the source code for the JD Pay to create a competing product. You hereby acknowledge that by using the JD Pay services, you obtain no rights in the software, trademarks or content related to the JD Pay and you may only use the same in accordance with this Agreement. Unauthorized use is strictly prohibited. All rights are expressly reserved to Just Dial.
24. SYSTEM COMPLAINTS AND DISPUTE RESOLUTION: For Redressal of disputes/complaints you can email to us at , with brief details of your complaint or call on our hotline No. 8888888888. Our customer service staff will acknowledge and redress your complaint on best effort basis.
25. ARBITRATION:北京28 Any dispute or difference which may arise at any time between the parties, as to the construction, meaning or effect of, or, as to any clause, matter or things contained herein, or as to the rights or liabilities of the parties under this Agreement, shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 (Indian) to be adjudicated by a sole arbitrator to be appointed, at the sole discretion, by Just Dial. Arbitration shall be held at Mumbai, India. The proceeding of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. The parties irrevocably agree that the Agreement shall be governed by and construed in accordance with the laws of India and the courts of Mumbai, India, shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement and waive any objection to such personal jurisdiction based on forums non-convenience or any other basis.
26. FORCE MAJEURE: Just Dial shall not be responsible for any delay in the performance of any terms and conditions hereunder to the extent that such delay is caused by technical issue, server malfunction, war, revolution, riot, act of public enemy, terrorism, sabotage, epidemic, quarantine restrictions, accident, fire flood, tempest, earthquake, civil commotion, governmental action, Acts of God (force majeure ) including, but not restricted to, strike, lock-out, fire, break-down, war, destruction of network, web space or website by way of hacking, virus prone, defacement, stoppage of display or transmission of the website/app of Just Dial, Act, or Regulation, or restriction of Government, inability to secure Government authorization, or approval, or any other cause beyond their reasonable control, including the breakdown of systems and any other causes beyond its reasonable control.
4. The Vendor upon the receipt of the JDRR Certificate shall satisfy itself about the details visible on JDRR Certificate. If Vendor have any concerns in relation to JDRR Certificate then the same shall be raised maximum within 45 (forty five) days from the date of the receipt of the JDRR certificate from Just Dial. Any concerns received from Vendor after 45 (forty five) days shall not be entertained by Just Dial.
5. The Vendor shall not use, misrepresent, make any changes to, obliterate or tamper with JDRR Certificate or present any part of either of them out of context. The Vendor shall not make multiple copies of the JDRR Certificate issued by JUST DIAL. Any such act of using or displaying of the JDRR Certificate at more than one location by any Vendor without the permission of JUST DIAL would immediately give JUST DIAL the authority to claim such amount as was originally charged to such Vendor to whom the JDRR Certificate ) was issued for the first time. JUST DIAL will also be at liberty to take appropriate legal action as it deems fit against such Business Entities.
6. THE VENDOR SHALL NOT EDIT, ENLARGE, COPY OR CREATE ANY CERTIFICATE(S) OR TRANSFORM THE CERTIFICATE(S) IN ANY FORM/ MANNER WHICH IS SIMILAR TO THE CERTIFICATE (S) PROVIDED BY JUST DIAL TO THE BUSINESS ENTITIES. ANY SUCH ACT OF VENDOR WILL LEAD TO CONFISCATION OF THE JDRR CERTIFICATE (S) ISSUED TO VENDOR ALONG WITH THE COPY OF THE JDRR CERTIFICATE(S) WHICH IS USED BY THE BUSINESS ENTITIES. JUST DIAL WILL ALSO BE AT LIBERTY TO TAKE APPROPRIATE LEGAL ACTION AS IT DEEMS FIT AGAINST SUCH BUSINESS ENTITIES.
7.北京28 The JDRR Certificate (s) would carry the star ratings that are given by the Users by way of review and their user experience with such Business Entities. JUST DIAL has no role to play in terms of influencing or increasing or decreasing the star ratings given by the User to such Business Entities.
8.北京28 The Vendor are prohibited and warned not to indulge in any manner of influencing the ratings to be given to their business listing at JUST DIAL portal, by deploying fake Users to give a rating to such any Business Entities' business Listings. Vendor understands that any Advertisement of the JDRR Certificate (s) through any medium is strictly prohibited. JUST DIAL reserves to take appropriate legal action as it deems fit, against any such act done by the Business Entities.
9. The Ratings in the form of stars to be displayed on the JDRR Certificate (s) are based on the User review and User experience at the relevant point of time when the JDRR Certificate (s) was issue to the Business Entities. The Ratings given are susceptible to change, post issuance of the JDRR Certificate, as the same is purely based on User review and User experience over which JUST DIAL has no control. It is clarified that, the Business Entities’ Product and Service to their customers/users play a very vital and critical role in the Ratings that are finally given to such Business Entities.
10. Term and Termination
11. Consequences of Termination
12. Intellectual Property Rights
13. No Liability
JUST DIAL assumes no liability or guarantee to the accuracy, completeness or actuality of Ratings given to any Business Entities. The Ratings as given on the JDRR Certificate (s) would hold good as per the User review and User experience at the relevant point of time. Such Ratings are solely the statements of opinion of each User as of the date they are expressed. No such rating by way of number of stars given in the JDRR Certificate and as displayed on the JUST DIAL website is to be deemed as recommendation to place an order or purchase a Product or avail any Service of any Vendor listed with JUST DIAL. JUST DIAL has no obligation to update any information. JUST DIAL does not act as a rating agency for recommending any Product or Service of the Vendor who listed with JUST DIAL. JUST DIAL is not obliged to ensure which User post review or express their User experience with respect to the Product or Service of any Vendor listed or who are availing the Services of JUST DIAL.
The Ratings given by any User of the JUST DIAL Service is provided "as is" with no express or implied warranties, representations, endorsements or conditions with respect to the JDRR Certificate (s) and any information contained therein (the information contained therein, in the JDRR Certificate, including without limitation, usefulness, completeness, accuracy, timeliness, reliability and fitness for a particular purpose or use) which is issued by JUST DIAL to it’s Business Entities. Furthermore, JUST DIAL does not represent or warrant that the Product or Service of any Vendor listed at JUST DIAL will meet the User’s requirements and needs. Under no circumstances JUST DIAL shall be liable to the Vendor or the User for any loss (including, without limitation, lost income or lost profits and opportunity costs), damage, liability or expense suffered which is claimed to result from access or use of Ratings given to any Vendor based on which if anybody avails any Service or purchases any Product of Vendor listed at JUST DIAL. Decision to use or avail any Product or Service of any Vendor listed at JUST DIAL is at User's sole risk.
Vendor shall defend, indemnify, and hold harmless Just Dial, its officers, employees, agents, Representatives from and against any claims, liability(ies), demands, losses, damage, deficiencies, actions, judgments or cause of action, assessments, interests, penalties and other costs or expenses incurred or suffered by Just Dial (including, without limitation, reasonable attorneys' fees and expenses) arising out of or in relation to or in connection with:
16. Disputes Resolution
北京28 The relationship of the Parties is on a "principal to principal" basis and the Parties are independent of each other and nothing contained herein is intended to or shall be deemed to create with limitation any partnership, joint venture, employment or relationship of principal and agent between the Parties hereto or between the Vendor and the representatives and employees of Just Dial or between Just Dial and the representatives and employees of the Vendor or to provide either of the Parties with any right, power or authority, whether express or implied to create any such duty or obligation on behalf of the other Party.
18. Survival of Information
北京28 All notices, requests, demands and other communications hereunder shall be in writing and the same shall be deemed to be served, if personally delivered or sent by registered mail at the registered office addresses. Notices may also be sent through emails, however, such emails must be followed up with a physical notice at the above mentioned address within a period of ten (10) days.
21. Governing Law and Jurisdiction:
1.1 These Terms govern your use of JD Social ("Services"), through which you can view on, or access the news, articles, graphics, images, music, movies online, videos, cricket, radio, audio-visual combinations, interactive features and other materials (collectively, "Contents", "Materials") and you may also chat, comments, reviews, ratings on the same. Contents may be offered through JD Social by Just Dial or a third party. To receive our uninterrupted Services, you need compatible hardware, software and Internet access.
2. LOGIN DETAILS
2.1 In order to access the JD Social, you will have to first download the Just Dial App and create a Just Dial Account to login JD social. However creating Just Dial account is not mandatory. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Just Dial immediately of any breach of security or unauthorized use of your account. Although Just Dial will not be liable for any unauthorized use of your account, you may be liable for the losses of Just Dial or others due to such unauthorized use.
3. JD SOCIAL
3.1 "JD Social" provides the platform to chat, comments, reviews, ratings and also makes available access to Live TV, Music, News, Cricket, Movies Online, Radio & Videos etc. to you and you shall access to specified services and contents provided by third party services and content providers.
3.2北京28 You can access Live TV contents by clicking on the option “Live TV” from the channels listing page. User are required to scroll vertically to find the channel of choice and click on the same, you will be re-directed to the respective channel website and the live channel page is launched and "Current Program" will be displayed on the screen. On the respective channels website the option of "previous Programs" will also be displayed on the screen and you can either play the current program or previous Programs as per your choice. For most channels, you can stream Content and watch the shows. Contents may not be available for download at all. Contents can be a redirection to an external site, or YouTube Plugin or Streamed on our servers. Channels are bifurcated on the basis of languages, i.e., Hindi, English and other regional languages.
3.3北京28 Apart from Live TV, you also get to discover & access to streaming online movies, music and TV shows with extensive catalogues in Bollywood, Hollywood & Regional content along with short videos. For accessing to movies, music and TV shows through JD Social. You are required to choose content and click on icon of program/contents to start playing/viewing the contents and thereafter you will be redirected to the respective contents providers’ website, as applicable, to view/watch the contents of your choice. Just Dial uses YouTube Plugin for accessing or streaming online movies/videos and the contents are hosted on Just Dial's servers. Movie synopsis has been sourced from open sources for your preview and non commercial use and the Title has been stored at Just Dial’s server for your preview purposes.
3.4 Further while accessing the News on JD social, you need to choose content and click on the option of News to start viewing contents of News of your choice and upon clicking on News icon, you will be redirected to the respective news contents providers’ website, as applicable, to view/watch the News. We only store the Titles of News on JD Social for your preview purposes as available on open source feeds.
3.5 Further while accessing or watching the Cricket on JD Social, you need to click on the option of Cricket to start viewing the Cricket Commentary. We redirect you to the contents providers’ site for watching cricket live/video, we generally use YouTube Plugin. Cricket Commentary is available through open source and Team related Information as declared officially and the score details are updated by internal team of Just Dial.
3.6北京28 Data charges will be applicable on the usage of Services and viewing contents on JD Social. You can also provide feedback on the application by rating the application between 1 & 5. You can customize the app by adding your profile name, profile picture, therefore making the app as more personal. Just Dial reserves the right to change the availability of Services at its sole discretion and is not responsible for any such inconvenience.
4. JD SOCIAL's USAGE RULES
4.1 Your use of JD Social must follow the rules set forth herein below ("Usage Rules"):
4.1.1 All contents/materials provided on JD Social, including but not limited to all information, materials, functions text, logos, designs, graphics, images, sounds, software, documents, products and services, and the selection, arrangement and display thereof, are the copyrighted works of Just Dial /or the respective owners of the contents/materials. All contents/materials herein and all Company software are proprietary to Just Dial or the respective owners of the contents/materials and protected by worldwide copyright and other intellectual property laws. Except as stated herein, none of the contents/materials may be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of Just Dial and the respective owners of the contents/materials.
4.1.2 Just Dial hereby grants you the right to access and use JD Social only for your personal and non-commercial use. You may not use the JD Social for commercial purposes or in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.
4.1.3 When the JD Social provides for the download of particular Material including a software, you may download such Material or software to a computer or mobile device (as applicable) for your personal, non-commercial use only, provided that you (a) keep intact all copyright and other proprietary notices, (b) make no modifications to, and do not rent, lease, loan, sell, distribute, copy (except to create a single copy for your own back-up purposes), or create any derivative works based on JD Social or the Material including the software, in whole or in part, and (c) transfer any Material or software or any part thereof to any other computer of mobile device. Any commercial or business use of JD Social or any Material including the Software is expressly prohibited.
4.1.5北京28 You may not tamper with or circumvent any security technology included with JD Social.
4.1.6北京28 You may access JD Social only by using Just Dial’s software, and may not modify or use modified versions of such software.
4.1.7 The Content on the Service, and the trademarks, service marks and logos ("Marks") on the Service, are owned by or licensed to Just Dial, subject to copyright and other intellectual property rights under the law.
4.1.9 You shall not download any Content. You shall not copy, reproduce, make available online or electronically transmit, publish, adapt, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purposes without the prior written consent of Just Dial or the respective licensors of the Content. Just Dial and its licensors reserve all rights not expressly granted in and to the Service and the Content.
4.1.10 You agree not to circumvent, disable or otherwise interfere with security-related features of the Service or features that prevent or restrict use or enforce limitations on use of the Service or the Content therein.
4.1.11 You understand that when using the Service, you will be exposed to Content from a variety of sources, and that Just Dial is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content. You further understand and acknowledge that you may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Just Dial with respect thereto, and, to the extent permitted by applicable law, agree to indemnify and hold harmless Just Dial, its owners, operators, affiliates, licensors, and licensees to the fullest extent allowed by law regarding all matters related to your use of the Service.
4.2 USE OF PUBLIC FORUM
4.2.1 Certain sections or pages of the JD Social contain a provision for the users to post or upload comments, feedback, data, links, videos, audios, graphics, images, messages and other material ("User Content"). Through the Public Forum you can communicate with other users of JD Social.
4.2.2 You are entirely responsible for all the User Content that you upload, post, email, transmit or otherwise make available on the Public Forum. You understand that such User Content can be viewed by other users of the JD Social and therefore you shall exercise due care to ensure that such User Content does not offend or abuse other users of the JD Social. Company does not control the User Content posted on the Public Forum and, as such, does not guarantee the accuracy, integrity or quality of such User Content. You understand that by using the JD Social, you may be exposed to User Content that is offensive, indecent or objectionable. Under no circumstances will Company be liable in any way for any User Content, including, but not limited to, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed, transmitted or otherwise made available on the Site.
4.2.3 When you post or upload Your Content on JD Social, you grant Company (and its licensees, distributors, agents, representatives and other authorised users), the rights a perpetual, royalty-free, non-exclusive, and irrevocable right and license to reproduce, prepare derivative works based upon, distribute, perform or display such User Content, in whole or in part, in any form, media or technology known or hereafter developed.
4.2.5 You agree that Company has no liability or responsibility for the storage or deletion of any User Content and reserves the right to change its general practices and limits at any time in its sole discretion, with or without notice.
5. YOUR CONTENT AND CONDUCT
5.1 As a Just Dial account holder you may submit Content to the Service, including videos and user comments. You understand that Just Dial does not guarantee any confidentiality with respect to any Content you submit.
5.3 For clarity, you retain all of your ownership rights in your Content. However, by submitting Content to Just Dial, you hereby grant Just Dial a worldwide, non-exclusive, royalty-free, sub-licenseable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, adapt, make available online or electronically transmit, and perform the Content in connection with the Service and Just Dial's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.
5.5 You further agree that Content you submit to the Service will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant Just Dial all of the license rights granted herein.
5.6北京28 You further agree that you will not submit to the Service any Content or other material that is contrary to applicable local, national, and international laws and regulations.
5.7 Just Dial does not endorse any Content submitted to the Service by any user or other licensor, or any opinion, recommendation, or advice expressed therein, and Just Dial expressly disclaims any and all liability in connection with Content. Just Dial does not permit copyright infringing activities and infringement of intellectual property rights on the Service, and Just Dial will remove all Content if properly notified that such Content infringes on another's intellectual property rights. Just Dial reserves the right to remove Content without prior notice.
6. PROHIBITED USE
6.2 You shall not, display, upload, modify, publish, transmit, update or share any information on JD Social, that –(i) belongs to another person and to which you do not have any right; (ii) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner; (iii) involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming" or unsolicited commercial advertisement; (iv) harm minors in any way; (v) infringes any patent, trademark, copyright or other proprietary rights; (vi) violates any law for the time being in force; (vii) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; (viii) impersonate another person; (ix) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.
6.3 You agree not to distribute in any medium any part of the Service or the Content without prior written authorization from the owner of respective contents.
6.4 You agree not to alter or modify any part of the Service.
6.5北京28 You agree not to access Content through any technology or means other than Just Dial may explicitly authorize to do it.
6.6北京28 You agree not to use the Service for: (i)the sale of access to the Service; (ii) the sale of advertising, sponsorships, or promotions placed on or within the Service or Content; or (iii) You agree not to use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," that accesses the Service in a manner that sends more request messages to the Just Dial servers. (iv) You agree not to collect or harvest any personally identifiable information, including account names, from the Service, nor to use the communication systems provided by the Service (e.g., comments, email) for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Service with respect to their Content.
6.7 In your use of the Service, you will comply with all applicable laws. Just Dial reserves the right to discontinue any aspect of the Service at any time.
8. INTEROPERABILITY WITH OTHER NETWORKS
9. COPYRIGHT AND TRADEMARKS
9.1 Just Dial operates a clear copyright policy in relation to any Content alleged to infringe the copyright of a third party. Details of that policy can be found at http://sennevent.com/Infringement-Policy. As part of Just Dial's IPR policy, Just Dial will terminate your access to JD Social if you have been determined to be a infringer. In the event of any kinds of IPRs infringement, Just Dial reserves its right to terminate your right to access to JD Social.
9.2 Unless otherwise stated, copyright and all intellectual property rights in all Materials on JD Social (including but not limited to text, audio, video, music, or images, or technology, the look and feel), trademarks and logos appearing on JD Social are the property of Just Dial and respective contents owner and are owned and controlled by them. Materials on JD Social are solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the Materials, use of the Materials on any other web site or networked computer environment or use of the Materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of Company or remove, conceal or obliterate any copyright or other proprietary notice or any credit-line or date-line on other mark or source identifier included on the Site, including without limitation, the size, colour, location or style of all proprietary marks. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.
9.3 We respect other people's intellectual property rights and if you believe that any content or material on JD Social infringes intellectual property rights you can write to us at .
11.1 JD Social, all the Materials made available to you through this are gathered from a variety of sources and are intended solely as general information and provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of JD Social is/are the personal opinion of such experts/consultants/persons and does not constitute or indicate our endorsement, representation or warranty of such information and are not subscribed to by JD Social. Without prejudice to the forgoing paragraph, Just Dial does not warrant that JD Social will be constantly available, or available at all; or the information on JD Social is complete, legal, true, accurate or non-misleading.
11.2北京28 You understand that Just Dial is not responsible for the security or privacy of communications. You use JD Social at your own risk. Just Dial disclaims responsibility for any actions you may take based on information that you may obtain from JD Social. Any required or optional equipment or third party plug-in applications that you use to use, access, or augment the Services, including your mobile or other device, whether required or optional, is subject to the terms, conditions, warranties and disclaimers provided by the manufacturer of such equipment or third party plug-in applications, and Just Dial makes no warranties or representations whatsoever regarding such equipment and third party plug-in applications. Please refer to the materials you received when you purchased the equipment or obtained the third party plug-in applications to understand your rights and obligations, including what warranties and disclaimers apply to you. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JUST DIAL AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, CONDITIONS AND OTHER TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO SUCH EQUIPMENT OR THIRD PARTY PLUG-IN APPLICATIONS, INCLUDING ANY IMPLIED TERMS AND WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AS TO THE PROVISION OF ASSISTANT SERVICES TO A STANDARD OF REASONABLE CARE AND SKILL AND AS TO NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT.
11.3 TO THE FULLEST EXTENT PERMITTED BY LAW, JUST DIAL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS EXCLUDE ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF. TO THE FULLEST EXTENT PERMITTED BY LAW, JUST DIAL EXCLUDES ALL WARRANTIES, CONDITIONS, TERMS OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS WEP, APP, SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO JD SOCIAL AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF JD SOCIAL, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM JD SOCIAL, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH JD SOCIAL BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA JD SOCIAL. JUST DIAL DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH JD SOCIAL OR ANY HYPERLINKED SERVICES OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND JUST DIAL WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING THIRD-PARTY PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
12. LIMITATION OF LIABILITY
12.1 TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JUST DIAL, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, LOSSES OR EXPENSES OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF JD SOCIAL, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM JD SOCIAL, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH JD SOCIAL BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA JD SOCIAL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.2北京28 YOU SPECIFICALLY ACKNOWLEDGE THAT JUST DIAL SHALL NOT BE LIABLE FOR CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
14. GENERAL INFORMATION
b)Advertisements: You understand and agree that JD Social may include advertisements and that these advertisements are necessary for Just Dial to provide the Services.
c) Communications from Just Dial:北京28 You also understand and agree that JD Social may include certain communications from Just Dial, such as Services announcements and administrative messages and that you will not be able to opt out of receiving such communications. Your use of JD Social constitutes your consent to allow Just Dial to communicate with you using these different methods as part of the JD Social.
d)Just Dial Support: Just Dial may elect to provide you with customer support and/or upgrades, enhancements, or modifications for JD Social (collectively, "Support"), in its sole discretion, and may terminate such Support at any time without notice to you. You understand and agree that in the event Just Dial elects to provide you with Support, such Support is provided voluntarily in Just Dial’s sole discretion and that it does not create any contractual right to receive Support and that you may not rely upon any statement or offer of Support to create a contractual right to Support.
e)Redressal Mechanism: Any complaints or concerns with regards to content and or comment or breach of these terms, you can email to us at , with brief details of your complaint or call on our hotline No. 8888888888. Our customer service staff will acknowledge and redress your complaint on best effort basis.
j) International Use:北京28 JD Social is controlled and operated from or within India. Just Dial makes no representation that JD Social is appropriate or available in locations outside of India. Those who choose to access JD Social from other locations do so at their own risk and are responsible for compliance with applicable laws.
k) Force Majeure: Notwithstanding anything to the contrary in this Agreement, Just Dial shall not be liable for any delay in the performance or any non-performance of any of its obligations hereunder (and shall not be liable for any loss or damages caused thereby) where the same is occasioned by any cause whatsoever that is beyond its control including but not limited to an Act of God, war, civil disturbance, requisitioning, governmental or parliamentary restrictions, technical failure, defect in connectivity, loss of interconnectivity due to reasons beyond its control, prohibitions or enactment’s of any kind, of regulations, exchange control regulations, fire or accident, earthquakes, shipwrecks etc..
1.1 This document is an electronic record in terms of the amended Information Technology Act, 2000 and rules and regulation made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the Terms for access or usage of Just Dial's service via Just Dial Portals. This document meets the stipulations and conditions mentioned in Section 65B (2) of the Indian Evidence Act, 1872
1.2 This Terms of Service is entered between Just Dial Limited (hereinafter referred to “We”, “Our” or “Us”) and Vendors/Business entity (hereinafter referred to “You” or “Your”). You confirm that by applying, accepting, using our B2B Market Place Service (“Service”) indicates your acceptance of all the terms and conditions of this agreement, which has been clearly read, understood and accepted by you. We reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms, at any time without any prior written notice to you. It’s your responsibility to review these Terms periodically for updates/ changes. Your continued use of our service following the posting of changes will mean that they have accepted and agreed to the revisions.
2. SERVICES: 北京28 Just Dial is launching new B2B market place service for your business and creating digital catalogue & website for your business so that it can help you to promote your products and services through Just Dial’s portal so that the users can directly access your products & services and check out the products & services whenever they want to. This gives user the convenience and they can decide to buy your products & services when they feel the desire or the need. Therefore, this digital catalogue may help you to increase your business in an effective way.
3. FEE: Just Dial may create digital catalogue for your business, free of cost as of now for your B2B Market Place service. However Just Dial reserves the right, at its sole discretion, to determine the cost of its service as and when it requires.
4. YOUR'S REPRESENTAION, WARRANTIES & OBLIGATION:
4.1.1 you are a bona fide business organization carrying on business in relation to the itemsdisclosed in digital catalogue;
4.1.2 you have the rights to use the trademarks of business name,product images, and other details specified in digital catalogue;
4.1.3北京28 the business carried on by you do not violate or infringe upon any law or regulation and all registrations, authorizations and /permission necessary approvals required for carrying on business have been procured by you; and
4.1.4北京28 all information provided about yourself to Just Dial is and shall at all times be accurate, valid and complete and you shall be solely responsible and liable for the information provided (including but not limited to the content or details pertaining to any intellectual property provided by you to us) to Just Dial.
4.2 You acknowledge that you shall be solely responsible for all materials/information and its use of Just Dial for creating for digital catalogue. You confirm that you are the absolute owner of product images, specifications, descriptions & other details for creating digital product catalogues and you have granted the unfettered right to use your business details, product images, specifications, descriptions & other details for creating digital product catalogues & website for your business. Your business details are visible on our portals. You agree that nothing in its materials/information of digital catalogue will be false, misleading, defamatory, harassing, or threatening, will constitute unfair competition or unfair commercial practice, will violate any applicable Law, or will infringe or misappropriate the Intellectual Property Rights of any third party. You are solely responsible for the activities of any contractor, representative, or any of its agents or other persons acting on your behalf in connection with this term. You will ensure that you shall comply with all applicable Law, including Law related to data protection and privacy
4.3 You acknowledge & accept that it is your responsibility to update information pertaining to your business, products/services using the online edit option available in your listing and keep Just Dial updated in this regard. In the event the relevant information is not updated accurately, you would, by default, be bound by the explanation or description of the product/service or any other details of your business communicated by Just Dial to the Users or any other third party.
4.4 You undertake to provide a copy of the licenses/ registrations or any other documents including but not limited to valid Identity cum address proofs, as required by you to run the business.
4.5 北京28 You acknowledge that Just Dial is basically a local search proving directory service and do not seek any fulfilment of the product / services delivered or not, and it is your responsibility to deliver the goods & services. You acknowledge that we are not responsible for the goods or services, or any dispute between you & end users. It is your responsibility to resolve any dispute or claim raised by end users. In case of any disputes you shall hold Just Dial saved and harmless from any such actions or claims that may be initiated against it. You shall also indemnify and hold indemnified Just Dial at all times against all such actions and claims
4.6 You hereby undertake that during the term, you will not directly or indirectly mis-utilize, cheat, solicit, or usurp or attempt to solicit, divert, authorize any third party to generate automated, fraudulent or otherwise invalid enquiries, clicks or conversions, ratings, reviews, or solicit any users of Just Dial by means of providing discounts, gift coupons, or use any automated means or form of scraping or data extraction to access, query or otherwise collect listing service related information; or misuse Just Dial’s portals in any manner whatsoever. Any such conduct will lead to an immediate action and Just Dial at its discretion will initiate proceedings against you before appropriate forum.
4.7 北京28 It is your sole responsibility to keep the id/password/login id safely so that no one can misuse it and do the changes in the listing visible on Just Dial portals to cause any wrongful harm to Just Dial or its users. You represent that in event the loss is caused due to your negligence, then you will bear the entire loss and Just Dial shall not be responsible for the same.
4.8 The content is protected by copyright, trademark and other intellectual property rights, as applicable. You must not and must not permit anyone else to copy, store, adapt, modify, transmit the Content, or to distribute the Contents of digital catalogue available on our portal.
4.9 北京28You are solely responsible for any transactions of any kind entered into between you and third parties accessing or acting in reliance on the Service. You must ensure that you shall comply with all consumers and other legislation, instructions or guidelines issued by regulatory authorities, relevant licences and any other codes of practice which apply to you.
4.10 You are responsible for the security and proper use of all user identities in connection with the Service and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people.
4.11 北京28You must immediately inform us if there is any reason to believe that a user ID or password has or is likely to become known to someone not authorised to use it or is being or is likely to be used in an unauthorised way. We reserves the right to suspend user ID and password access to the Service if at any time we consider that there is or is likely to be a breach of security.
5. JUST DIAL'S OBLIGATIONS:
5.1 Just Dial reserves the right to vary the contents of digital catalogue from time to time by adding, removing or modifying content as Just Dial thinks fit, and does not guarantee or warrant that any particular item or items of content will be available at any given time.
5.2北京28 The digital catalogue is protected under the intellectual property rights, as applicable. You must not permit anyone else to copy, store, adapt, modify, transmit the digital catalogue, or to distribute the digital catalogue to third parties, without written permission from Just Dial.
5.3 You must ensure that you shall comply with all consumers and other legislation, instructions or guidelines issued by regulatory authorities, relevant licences and any other codes of practice which apply to you.
5.4北京28 We will provide you with the Service as per the terms of this agreement and with the reasonable skill and care of a competent service provider. We will use reasonable endeavours to provide uninterrupted Service, but from time to time faults may occur, which we will repair as soon as reasonably practicable, but occasionally for operational reasons change the technical specification of the Service or for any other reason beyond our reasonable control suspend the Service for operational reasons such as repair, maintenance or improvement of the Service or because of an emergency. Service will be restored as soon as possible.
6. DISCLAIMER & LIMITATION OF LIABILITY:
6.1北京28 To the fullest extent permitted by law, Just Dial disclaims all warranties, express or implied, including without limitation for non-infringement, merchantability, satisfactory quality and fitness for purpose. To the fullest extent permitted by law, Just Dial disclaims all guarantees 4 regarding the services and digital catalogue. You understand that there may be errors in the services. Just Dial will not be liable for any consequential, special, indirect, exemplary, or punitive damages (including without limitation loss of profits, revenue, interest, goodwill) whether in contract, tort (including negligence) or any other legal theory, even if advised of the possibility of such damages and notwithstanding any failure of essential purpose or of any remedy except for your indemnification obligation. Just Dial is also not liable for any claim owing to any misrepresentation of the information pertaining to you so long as the information exhibited/ communicated by Just Dial conforms to the Information made available by you or any person on your behalf
6.2 Once the Digital Catalogue contents/materials are approved by you or any person on your behalf, Just Dial does not warrant or guarantee the accuracy or completeness of any of the Catalogue Content or any further information or results which may be derived from you. You acknowledge that it is your responsibility to evaluate the accuracy and completeness of the Catalogue Content. In particular you acknowledge that Just Dial is not entitled to rely on any contents/materials of Digital Catalogue of your business as approved by you and that the use of the Catalogue Content for any purpose is at your sole risk.
7. INDEMNITY: 北京28 You shall defend, indemnify, and hold harmless Just Dial, its officers, employees, agents, Representatives from and against any claims, liability(ies), demands, losses, damage, deficiencies, actions, judgments or cause of action, assessments, interests, penalties and other costs or expenses incurred or suffered by Just Dial (including, without limitation, reasonable attorneys' fees and expenses) arising out of or in relation to or in connection with:
7.1北京28 Breach of any provision of this Terms or non-performance of any of its obligations;
7.2 By reason of any infringement of any intellectual property rights;
7.3北京28 Any representation and warranty given by You to Just Dial under this Terms being found to be untrue, false or incorrect; or
7.4 Anything done or omitted to be done by you due to its negligence, default or misconduct of you or any of your officers, directors, employees or agents
7.5 Any third party claims
8. OWNERSHIP: 北京28 The ownership of the product images, specifications, descriptions & other details of digital catalogue shall be vested with you. However the ownership of digital catalogue shall be vested with us. Ownership of the Product(s) excluding the software will pass to you. The Product(s) will appear in in the name of your business. In the event of threatened seizure of the Product(s) or any other restrictions, you will immediately notify us and we may take appropriate action in this regard
9. INTELLECTUAL PROPERTY RIGHTS: All intellectual property rights in:
9.1 Just Dial Brands.
10. TERMS & TERMINATION: If you breach any conditions of the Terms or Just Dial receives any complaints against you from any one or for any other reasons, Just Dial shall have right to terminate this agreement forthwith and you shall immediately stop using our service. In addition to the termination, Just Dial also reserves the right to initiate appropriate legal proceedings in the event of any material breach of the terms & conditions as stipulated herein.
11. FORCE MAJEURE: If either of the party is unable to perform any obligation under this contract because of any event beyond the party's reasonable control such as lightning, flood, exceptionally severe weather, fire, explosion, war, civil disorder, industrial disputes, epidemic or pandemic (whether or not involving employees of either party) or acts of local or central government or other competent authorities. Neither Party shall be liable for breach of this Agreement to the extent caused by or arising from any force majeure event beyond the control of such Party. If Just Dial is prevented by restrictions of a legal or regulatory nature from supplying the Service, Just Dial will have no liability to you for failure to provide the Service
12. DISPUTES RESOLUTION: 北京28 If any dispute/difference arises between the parties about these Terms then the Parties shall meet to discuss the matter and shall negotiate in good faith to resolve the matter. However if such matter remains unresolved within 60 days from the date of dispute intimated to other party in writing thereafter the matter shall be referred to the sole arbitrator appointed by Just Dial at its discretion. The Arbitration and Conciliation Act, 1996 shall govern the arbitration proceedings and the place of Arbitration shall be Mumbai. Language of Arbitration shall be English. Cost of Arbitration shall be borne in equal proportion by the Parties. Attorney costs shall be borne individually by each Party. The Arbitration award shall be final and binding upon the Parties.
13. HELP DESK: For approval of any data, image of your products or digital catalogue, you can email to us at . For any complaints or grievances with regard to contents and or comment or breach of these terms, you can email to us at , with brief details of your complaint or call on our hotline No. 8888888888. Our customer service executives will acknowledge and redress your complaint on best effort basis and as per applicable Terms of Service.
14. RELATIONSHIP: The relationship of the Parties is on a "principal to principal" basis and the Parties are independent of each other and nothing contained herein is intended to or shall be deemed to create with limitation any partnership, joint venture, employment or relationship of principal and agent between the Parties hereto or between You and Just Dial or to provide either of the Parties with any right, power or authority, whether express or implied to create any such duty or obligation on behalf of the other Party.
15. SURVIVAL of INFORMATION: 北京28 The terms and provisions of this agreement that by their nature and content are intended to survive the performance hereof by any or all Parties hereto shall so survive the completion and termination of this agreement.
16. NOTICES: 北京28 All notices, requests, demands and other communications hereunder shall be in writing and the same shall be deemed to be served, if personally delivered or sent by registered mail at the registered office addresses. Notices may also be sent through emails, 6 however, such emails must be followed up with a physical notice at the above mentioned address within a period of ten (10) days.
17. WAIVER: Unless otherwise expressly stated, the failure to exercise or delay in exercising a right or remedy under this Terms shall not constitute a waiver of the right or remedy or a waiver of any other rights or remedies, and no single or partial exercise of any right or remedy under this Terms shall prevent any further exercise of the right or remedy or the exercise of any other right or remedy.
18. GOVERNING LAW AND JURISDICTION: This Terms of Service shall be governed and construed in accordance with the laws in India. Any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
19. ASSIGNMENTS: You shall not assign, in whole or in part, the benefits or obligations of this Terms of Service unless otherwise mutually agreed in writing.
Just Dial is acting as an intermediary between Users and HDFC Bank for providing HDFC UPI facility on its portal.
The user of this HDFC Bank UPI facility (the 'User') should have his mobile number registered with the Bank and should have existing relationship with his/her Bank for availing this Facility/Service, using HDFC Bank UPI facility. The Facility/Service shall be made available only to the User satisfying the eligibility criteria and shall be provided at the sole discretion of HDFC Bank Ltd and may be discontinued by HDFC Bank Ltd at any time without notice.
北京28The User shall be solely responsible and liable:
For the accuracy of any personal or other information provided for availing this Facility/Service.
For Pay or Collect requests initiated through HDFC Bank UPI facility.
To comply with the applicable laws, rules and regulations governing such funds transfers as stipulated by the Reserve Bank of India, from time to time.
For all loss, cost and damage, if he/she has breached the terms and conditions contained herein and in the HDFC Bank Mobile Banking Policy.
北京28HDFC and Just Dial shall not be held responsible and liable for any loss, cost and damage suffered by the User due to disclosure of his personal or other information to a third party including but not limited to statutory/regulatory authority by
HDFC Bank Ltd for whatsoever reason e.g. participation in any telecommunication or electronic clearing network in compliance with a legal or regulatory directive for statistical analysis or for credit rating or for any legal or regulatory compliance.
北京28This services are provided on an "as is, "as available" basis without any representations or warranties. Just dial do not represent or warrant that the services will be available, accessible, uninterrupted, timely, secure, accurate, complete, or entirely error -free.
For any concerns for any queries in relation to UPI services please email us at or call us at +91 – 8888888888
Dispute Redressal Mechanism - Unified Payments Interface</p>
北京28NPCI is an authorized payment system operator by RBI. NPCI owns and operates UPI payment system.What is PSP bank?
PSP is the banking company authorized to act as a Payment Service Provider (PSP) under the UPI framework. PSP engages the TPAP to provide UPI services to the end-user customers.What is TPAPs?
北京28Third Party Application Provider (TPAP) is an entity that provides the UPI compliant app(s) to the end-user customers to facilitate UPI based payment transactions.What is Customer’s Bank?
北京28The Bank where the end-user customer maintains his/her account that has been linked for the purpose of debiting/crediting the payment transactions made through UPI.Who is End User Customer?
The end-user customer is the individual who uses UPI payment facility to send and receive payments.
We hereby confirm that:
Roles & Responsibilities of NPCI
Roles & responsibilities of PSP Bank
Roles & responsibilities of TPAP
Dispute Redressal Mechanism
Virtual Payment Address (VPA) is the key to BHIM UPI fund transfer system. This virtual payment address has replaced the need for bank account details. UPI Based PSP uses this ID for all payment transactions.
User can share this ID with merchant for receiving payment requests and sharing of bank account number is not required.
Please go to contextual menu -> UPI to check your registered JustDial UPI IDHow do I make payment to other UPI ID
To make payment to other contact or UPI ID, user needs to click on JDPay on JustDial app landing screen. Click on Send Money, select contact number or any valid UPI ID and click on Pay.
On Pay, user will be asked to enter transaction amount and message for transaction. User can pay by default bank account linked or can select other bank account for the payment. After correct enter of MPIN for the selected bank, amount will get transferred to bank account linked with Payee's UPI ID and confirmation message will be received.
Please go to JDPay -> Send Money
User can opt to Pay to bank Account from JDPay Send Money page. On clicking Pay to Bank Account, page is displayed to enter payee's bank details & amount. Money is transferred from payer's bank account linked with UPI ID to bank account of payee.
While sending money to mobile number, if mobile number does not have any JustDial UPI ID, then user can again Send Money via adding Bank Account details.
Please go to JD Pay -> Pay to Bank Account
User can send request for receiving payment to any other UPI ID. User clicks on JD Pay Request Money section and selects a contact where request needs to be sent. User needs to enter amount and message to contact in order to send request successfully.How do I pay against requests received on my UPI ID
On received Request on UPI ID from other users or BHIM PSP or merchants, all requests are displayed in UPI Requests section. User can see status of all requests in this section. User can pay or decline pending requests which are not EXPIRED. On click of Pay, user needs to pay the amount received towards in request. On entering correct MPIN for the bank account linked or selected payment is successfully transferred to Merchant or user UPI.Where do I see all UPI requests
User can see all past UPI request under 'UPI Requests' section. This page displays requests, which is received from other UPI Ids of users or merchant along with amount and status. This section also displays requests which are sent by the user.
Please go to contextual menu -> UPI -> UPI Requests
User can see all transaction details under JDPay Passbook section. Overall transactions done on JustDial app or UPI payments are displayed in this section along with details of transaction.
Please go to contextual menu -> JD Pay -> Passbook
User can raise dispute against the transaction for UPI payment from transaction passbook section. On clicking on specific transaction, details of the transaction are provided. User gets option to Raise Dispute or check the status of Dispute from this page.
Please go to contextual menu->JD Pay-> Passbook -> Transaction Details -> Raise Dispute
User can block the contact from Transaction Detail Page. This option will allow user to block the other user/merchant. After blocking, no more request for payment can be initiated or received against the blocked user. Payment cannot be done towards the blocked user; similarly blocked contact cannot make payment towards the user.
Please go to contextual menu ->JD Pay-> Passbook -> Transaction Details -> Block User
All bank accounts mapped with your UPI ID are listed in this section. Click on individual accounts provides you option to perform many tasks:
北京28JustDial gives option to register on BHIM UPI. User can install JustDial app on Android/iOS devices.
User can share this UPI ID with anyone for receiving requests for payments. Please go to contextual menu -> UPI -> Register UPIHow do I add more bank accounts to my UPI ID
To add more bank accounts to your registered JustDial UPI ID, user needs to use 'LINK BANK ACCOUNT'. On clicking UPI enabled bank list is provided, user selects bank where bank account(s) are associated with the logged in mobile number of the device. On selection of Bank Account and confirm new account gets linked with user's UPI ID. Please go to contextual menu ->UPI -> Link Bank AccountI wish to deregister my UPI ID
We are sorry you had bad experience with us. Do let us know about your issue and we would be happy to support you and gain your confidence. Although, if you still wish to de-register, please click on De-register option provided under UPI section in sidebar payment modes. Once de-registered all banks linked with UPI ID will be unlinked and shared UPI ID with your contacts/merchants will not function.
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